Insights

If your business relies on IT support, you’ve likely encountered TeamViewer as a remote access solution. While widely used, TeamViewer has its

This morning, a security update from CrowdStrike caused an unexpected issue on Windows devices, leading to a Blue Screen of Death (BSOD)

In today’s first King’s Speech under the new Labour Government, King Charles III announced plans to establish appropriate legislation for developing the

Cybersecurity and the King’s Speech: New Laws to Protect the NHS and MODNew laws to protect the NHS and MOD will be

It is claimed that “more than 1,800 jobs” are at risk at Carpetright. The retailer has filed a notice of intention to

Choosing the best contact centre software is crucial for any manufacturer. Every customer interaction can enhance your business’s operational excellence and agility.

A cybersecurity expert has warned that the NHS remains vulnerable after the June 3 London Hospital Cyber Attack on London hospitals. The

Staying current with the latest Cybersecurity Metrics trends and industry regulations requires your organisation to remain flexible and agile to changes. Ensuring

This month (June 2024), NHS London fell victim to a brutal cyberattack, forcing administrators to cancel operations and transfer emergency patients to

NHS England has confirmed that patient data managed by Synnovis, was stolen in a significant ransomware attack on June 3rd. The Russian

Building a Strong Digital Communications Platform and Digital Transformation Strategy in Manufacturing. You can read the full 8×8 story here The landscape

The National Cyber Security Centre (NCSC) published advice on the cyber-attack on London hospitals. What update has the NCSC provided? The NCSC,

  Operations and outpatient appointments have been postponed. According to a report by the BBC, “Between 10 June and 16 June, more

In the ever-evolving landscape of cybersecurity, businesses face an array of threats, from supply chain attacks to cyber-warfare. As organisations strive to

If there’s one challenge that has consistently plagued retailers, it’s employee productivity. We are living in an era of innovation and connectivity,

Patient and staff data is “likely” to have been compromised in the Dumfries and Galloway area. In a report by the BBC,

Network connectivity is crucial – when it falters, everything becomes challenging. In 2023, UK businesses suffered losses of £3.7 billion and over

In the rapidly evolving landscape of digital business, Chief Information Officers (CIOs) and C-suite executives face unprecedented challenges in safeguarding their organisations

Customer relationships are critical for driving sales and retaining high-value customers in today’s competitive environment. Seamless communications across various channels ensure customer

The landscape of outsourced IT services has transformed significantly since the early 2000s. While the fundamental concept of outsourcing remains, the intricacies

An NHS source claims that the impact of the cyber-attacks will take “months” to resolve. You can read our earlier story about

Business Email Compromise (BEC) is a growing threat where criminals gain access to a work email account to deceive individuals into transferring

In today’s fast-paced digital era, Small and Medium-sized Enterprises (SMEs) face unique challenges in competing with larger corporations. Limited resources, tight budgets,

A “critical incident” has been declared due to a cyber-attack. The attack has led to “operations being cancelled and emergency patients being

Hackers have claimed to have stolen the bank details of “30 million customers” The hacker group, ShinyHunters, is attempting to sell the

The hack could affect 560m customers, the BBC claims. Live Nation, which owns Ticketmaster, has confirmed “unauthorised activity” on its database. Who

A group of hackers alleged to have breached the personal data of 560 million Ticketmaster customers. Who is behind the alleged data

To say that endpoints are vulnerable would be an understatement. According to Verizon, 90% of successful cyberattacks and as many as 70%

Phone calls, emails, and messaging are certainly powerful communication tools, but sometimes, they can’t take the place of face-to-face engagement. However, in-person

Schools in the South East of England are beginning to adopt AI in daily tasks. According to a BBC report: “A West

PSTN Switch-off: Digital Landline Switch Delayed BT delays plans to switch its customers from physical landlines to digital landlines. The switch has

In the fast-evolving landscape of digital transformation, businesses are continually seeking robust strategies to ensure efficiency, resilience, and scalability. Colocation services have

In an era where effective communication is synonymous with business success, companies are increasingly turning to advanced solutions to streamline their processes

In today’s rapidly evolving digital landscape, CEOs are constantly seeking innovative ways to enhance their company’s network infrastructure while keeping operational costs

In today’s ever-evolving business landscape, organisations of all sizes seek communication solutions that not only meet customer expectations but also enhance internal

Cyber-attacks on UK schools have increased in the last year The cyber-attacks have disrupted many aspects of students’ school life. The disruption

A British AI company secures investment to develop AI-powered self-driving cars. AI company Wayve announced a $1.05 billion investment to develop the

The new technology reveals how common drivers use their mobile phones in Northamptonshire.   According to a report by the BBC, “Northamptonshire

A collaboration between i.AI and NHS England has been formed to support patient care. The “Collaboration Charter” is the first of its

The NCSC advises organisations who use Cisco Firewall to take immediate action to mitigate vulnerabilities affecting Cisco devices running Adaptive Security Appliance

In an era defined by rapid technological advancement, the intersection of artificial intelligence (AI) and national security has become increasingly crucial. The

Council confirms that Hackers have disrupted street lighting around the city. According to the BBC, “A cyber-attack on a city council has

In the relentless pursuit of exceptional customer experiences (CX), modern businesses find themselves navigating a landscape teeming with choices for contact centre

NHS Dumfries and Galloway: An apology was issued to patients and staff The NHS Trust was targeted by cybercriminals in February and

A new CEO of the National Cyber Security Centre was announced last week. The National Cyber Security Centre (NCSC) appointed Richard Horne

In today’s hyper-connected digital landscape, where customer expectations are at an all-time high, mastering the art of customer experience (CX) is not

In today’s rapidly evolving business landscape, the migration to cloud-based communications has become more than just a trend—it’s a strategic imperative for

The NCSC partnership was announced earlier this week (April 17). The National Cyber Security Centre (NCSC) has announced a change of partnership

When assessing your IT infrastructure and ensuring a robust cybersecurity stance, it’s vital to grasp common terminology. Developing a solid understanding of

In the realm of IT management, efficiency reigns supreme. With efficiency comes heightened productivity and substantial cost savings. Yet, achieving optimal efficiency

The Growing Imperative of Data Protection In today’s digital landscape, safeguarding sensitive data has become paramount for businesses of all sizes. Whether

Hackers could be selling the stolen data from Leicester City Council, experts warned The cyber incident was reported on March 7. In

In today’s cloud-centric landscape, the security of infrastructure administration is paramount. With the evolution of cloud platforms, traditional approaches to secure remote

IMF accredits this is a result of greater digitalisation and heightened geopolitical tensions In a report by the IMF (International Monetary Report),

In today’s digital landscape, cybercrime poses a significant threat to businesses of all sizes. While large corporations and government agencies often dominate

Data stolen from Leicester City Council has been published online According to the BBC, “The authority (Leicester City Council) said on 3

In an announcement on Sunday (April 7), Microsoft revealed it is opening a new hub close to London Paddington Station The new hub

Vet group CVS confirmed the attack yesterday (April 9) What information has been accessed via the Vet Group Hack? In a story

Leicester Council has told people to be aware of scams after data theft Read our previous story on the attack here How many

A decision will be made by Google to help support a “revamping of the business.” It has been reported that the company

The technology company announced the news about Microsoft Teams globally yesterday (March 2) According to the BBC, “The firm separated the two

The hacker group published its demands, including publishing stolen data, last week (March, 27) The group, known as INC Ransom, claimed responsibility

A new AI Safety Agreement has been signed between the two countries It is known that the “landmark” deal is the first

Artificial Intelligence is revolutionising every aspect of the tech industry, including Cloud Networking As more and more AI workloads enter the Cloud,

The study will be led by the National Hedgehog Monitoring Programme In a report by The Guardian, it is known that “Artificial

Multi-Factor Authentication (MFA) is commonly used to protect your information online. However, MFA is not impenetrable from Social Engineering If a password

In the age of technology, cyber incidents are a common threat to all businesses. Here’s a simplified guide for CEOs on managing

Vans customers have been warned to watch out for “fraud” linked to a data breach VF Group, which owns the shoe brand,

The US tech giant, Nvidia revealed the new chip earlier this week Nvidia claims that the new chop “can do some tasks

The IMF detected the hack on February 16, 2024 In a report by securityweek.com, “11 IMF email accounts had been compromised. The

A new study finds that the UK is increasingly exposed to cyberattacks due to AI As AI develops, threats by AI “bad

NHS Dumfries and Galloway said it has been “targeted in a focused and ongoing” cyber-attack It has been reported by the BBC

The AI Receptionists will be able to predict ‘no-shows’. AI receptionists will be deployed to 10 NHS trusts across England “after a

The British library said it “weathered the cyber-attack” without payment In a story reported by The Guardian, “ransomware gangs have been warned

Production at the Belgian Brewery was halted last week due to a cyber-attack The attack occurred “during the night from Tuesday and

The Leicester City Council shut down its computer systems last week Computer systems and phone lines were temporarily switched off as a

Chancellor’s budget included upgrading “antiquated” NHS systems In a report covered by Yahoo News, “(Jeremy) Hunt, announced a raft of measures that

Reports claim that shares at Capita are down by over a fifth Capita reported a larger-than-expected annual loss yesterday (06/03/2024), which the

The American credit card company revealed it suffered a data breach from a merchant processor yesterday (04/03/2024) The story was reported by

We at 4th Platform, will be hosting two expertly crafted AI workshops in April and May for C-Level Executives. In the workshops,

AI Motoring Cameras using artificial intelligence are being trialled in Sussex The scheme is being piloted by Sussex Police and has been

In today’s rapidly evolving cybersecurity landscape, businesses must stay ahead of emerging risks to safeguard their digital assets. The “2024 State of

In the ever-evolving landscape of telecommunications, change is inevitable. As of September 5th, 2023, BT Openreach initiated a nationwide stop-sell of the

The University of Wolverhampton reported the incident on February 20 The University of Wolverhampton experienced a “cyber security incident”, which led to

A data breach has been reported at Southern Water, the water company Southern Water announced the breach on February 12 and put

With AI taking the digital landscape by storm, we thought it would be worth looking at what the tech industry believes the

In today’s fast-paced and ever-evolving business landscape, staying ahead of your competitors is crucial for success. The advent of digital technologies has

In today’s digital age, protecting your online privacy and security is more important than ever. One tool that can help you do

In today’s fast-paced and highly competitive marketplace, digital transformation has become a crucial component of a successful business strategy. However, embarking on

Disaster Recovery as a Service (DRaaS) is a powerful tool for protecting your business. It allows for the recovery of the entire