Enabling Business Results with Technology
Managed IT support, cybersecurity and digital transformation for UK businesses. We solve the hard problems.
Leveraging Technology to Keep Your Business Connected.
4th Platform provides managed IT support, cybersecurity, cloud solutions and digital transformation services to businesses across the UK. Based in Horsham, West Sussex with a London office, we work as an extension of your team. Proactively managing your technology so you can focus on growing your business.
Share your biggest challenge with us and we will provide the solution!
Why Choose 4th Platform for Managed IT Support?
With two decades of managed IT support expertise, 4th Platform enables businesses to thrive with tailored technology solutions.
Cost-Effective IT Solutions
Our partnerships with leading vendors mean you get enterprise-grade technology at SME-friendly prices — without compromising on quality or support.
Independent Expert Advice
We're not tied to one vendor. We assess your business needs first and recommend the right technology — whether that's cloud, connectivity, security or all three.
Certified & Sustainable
ISO 9001 and ISO 14001 certified, Cyber Essentials Plus accredited, and committed to 100% waste diversion. Doing the right thing by your business and the environment.
The 4th Platform Pledge
We guarantee a response within one working day, a named account manager, and a commitment to solving your technology problem — not just closing the ticket.
What Our Customers Say...
“Our pupils’ devices are now securely, consistently, and easily connected to the school network. And, not just that, the solution has enabled the school to introduce new technologies with confidence, knowing they will be secure.”
Tim Howlett
Head of IT
The Portsmouth Grammar School
“We’re really happy with the service 4th Platform have given us, one of the main things that’s important is mutual trust. We know we can rely on 4th Platform to react with support quickly. From the Account Managers to the support team, they all go the extra mile.”
Mark Farnham
UK IT Manager
OMF International
“We always know that 4th Platform will give the best solution advice to help the charity, and not just that, the service is impeccable, the engineers are amazing. 4th Platform is one of our most trusted suppliers.”
Joanne Love
IT Manager
Porchlight
Our Delivery Methodology
Discover
We learn about the individuals, processes, and values of your company.
Advise
We determine which vendors and solutions provide the most value to your business.
Initiate
Our experienced design and deployment team will work in close collaboration to ensure seamless integration.
Transform
We ensure that you can fully capitalise on all the benefits Digital Transformation has to offer.
Optimise
We will assist you with thorough performance data and recommend strategic improvements to promote your continuous growth and progress.
Common Questions
Everything you need to know about our managed IT support and technology services
What size businesses do you work with?
We primarily work with small to mid-sized UK businesses — typically 10 to 500 employees. Our managed IT, cybersecurity and communications solutions are designed to give growing businesses the same quality of technology support that larger enterprises enjoy, without the enterprise price tag.
What happens if something goes wrong with our IT?
You’ll have a dedicated account manager and access to our helpdesk team. We guarantee a response within one working day, and for critical issues our team aims to respond much faster. We also proactively monitor your systems to catch problems before they impact your business.
Can you help us prepare for the PSTN Switch-Off?
Yes — the UK’s public telephone network is being switched off by January 2027. If your business still relies on traditional phone lines for broadband, telephony or alarm systems, you need to act now. We can assess your current setup and migrate you to a modern, cloud-based communications solution with zero downtime.
Do you only provide managed IT support, or do you cover cybersecurity too?
Both — and more. We offer managed IT support, cybersecurity, unified communications, cloud migration, digital transformation, and managed print. Most of our clients use us across multiple services because having one trusted partner simplifies everything.
How quickly can you get started?
After an initial Discovery Meeting, we’ll produce a technology assessment and proposal within five working days. Onboarding timelines vary by project but we’ll always agree a clear timeline upfront. There’s no obligation after the Discovery Meeting.
Insights
Dive in and empower your journey towards technological excellence.
Hybrid working is no longer a temporary adjustment for UK businesses. For many SMEs, it has become the default way of operating. The
If every member of your team spends 30 minutes a day on tasks that should take five (re-entering data, waiting for slow systems, copying
If your outbound calls are going unanswered, it may not be your team. It is your number. Across the UK, trust in phone calls
Most UK businesses are running three, four, sometimes five separate communication tools at once. Phone calls on one platform. Video meetings on another. Messages
According to the NCSC’s research, 87% of UK businesses do not meet the baseline standard for cyber resilience. That is not a statistic about
IT downtime rarely shows up as a single, obvious line on your P&L. There’s no neat figure labelled “lost productivity due to systems failure”
In recent years, many CEOs have found themselves operating in survival mode. Economic uncertainty, rapid technological change, talent challenges and shifting customer expectations have created a
Cybersecurity is no longer just an IT issue, in 2026, it’s a core business risk. For UK organisations of all sizes, cyber threats have become more frequent, more
Artificial Intelligence has rapidly moved from being a futuristic concept to becoming one of the most influential forces shaping modern business. Almost every sector is now
Winning more business is no longer just about a better pitch. It is about how easy you are to work with, how quickly you
