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Remote Support

Please note: This page is intended for customers who have an active Professional Services (IT Support) Agreement or a Performance Excel Agreement with us.


If you don’t have a support agreement but require online assistance, you have the option to purchase support time at a rate of £30 per 15 minutes for IT-related inquiries.


To initiate a connection and ensure a swift response or to request a support agreement please contact the 4th Platform Service Delivery Centre on 0333 240 8140.

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