4th Platform is proud to support LegalAI in transforming the legal industry with cutting-edge AI solutions. One of LegalAI’s latest successes is its partnership with Rix & Kay, a full-service law firm based in West Kent and East Sussex, which has become the launch client for the LegalAI platform and its Digital Legal Assistant, Kai.
With rising operational costs impacting profitability, Rix & Kay sought innovative ways to streamline efficiency. Following an internal consultation, they identified that fee earners were spending 25% to 30% of their time on non-chargeable administrative tasks, including onboarding and initial risk assessment. Recognising that technology was the key to addressing these inefficiencies, Managing Partner Richard Cripps partnered with LegalAI for a comprehensive digital transformation.
Through this collaboration, LegalAI and Rix & Kay mapped out the firm’s processes for handling incoming enquiries, onboarding new cases, and conducting initial risk assessments. These workflows were seamlessly integrated into the LegalAI platform, enabling Kai to automate the enquiry-to-onboarding process. Now, fee earners only engage when critical decisions are needed, drastically reducing administrative burdens.
The impact of this partnership has been transformative. Fee earners can now dedicate more time to delivering quality legal services, while automation ensures compliance, minimises human error, and accelerates client onboarding. Additionally, Kai’s ability to manage incoming inquiries has improved response times, enhanced lead qualification, and increased conversion rates, ultimately boosting the firm’s revenue.
LegalAI’s platform, designed to integrate with any PMS, CMS, or AML solution, ensures seamless data extraction, usage, and updates across a firm’s digital ecosystem.
Richard Cashman, CEO of 4th Platform, emphasised, “Beyond delivering transformative AI software, LegalAI offers a unique business model that allows firms to implement our solution with little to no upfront costs. With a usage-based pricing structure, LegalAI and Kai remain accessible to law firms of all sizes.”
As a strategic partner, 4th Platform is excited to support LegalAI in delivering these groundbreaking solutions to the legal sector. If your firm is looking to enhance efficiency and maximize revenue with AI-driven automation, contact 4th Platform today.
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